INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will match the picture shown. We ensure all images accurately represent the item. However, please note that slight variations in color may occur due to lighting or screen settings.

Where can I view my sales receipt?

You can view your sales receipt in your account dashboard. Simply log in, go to “Orders” or “Purchase History,” and select the relevant order to view or download your receipt.

How can I return an item?

To return an item, please log in to your account, go to “Orders,” select the item you wish to return, and click on “Request a Return.” Follow the instructions provided. Make sure the item is in its original condition and packaging.

Will you restock items indicated as “out of stock?”

Yes, we do! If something you’re looking for is currently out of stock, we recommend checking back soon or clicking the “Notify Me” button (if available) to get an alert when it's back.

Where can I ship my order?

You can ship your order to any valid address within our delivery zones. During checkout, simply enter your preferred shipping address, and we’ll handle the rest.

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